Nivi combines askNivi and Nivi Insights to guide individuals on personal health journeys to achieve their health goals.
Our interactive chat service, askNivi, is available through Facebook Messenger and WhatsApp for free. It makes it simple for men, women, and youth to explore and learn about key health topics on sexual health to gain general knowledge or specific actionable guidance.
Nivi’s enterprise partners use the platform for engagement, patient education, research, and learning. Partners integrate askNivi into their on and offline campaigns to offer a tailored 1:1 experience to their audience and extend a single touchpoint into an ongoing relationship made possible through mobile communications. They can also access aggregated and anonymized insights from interactions to further their goals of improving access and uptake of family planning methods.
Nivi supplies insights that show trends and patterns in the health journeys that individuals take from initial marketing engagement, to health content accessed, and finally to actions taken in seeking out health services, purchasing health products, or achieving a particular health goal. It is through these insights gleaned from individual interactions with askNivi that enables partners to adjust their messaging, and also tailor the services they offer to best meet the needs of the audiences they serve.